Updated 24/02/25
Karsaaz Solutions Privacy Policy
Last Updated: 24/02/25
1. Introduction
Welcome to Karsaaz Solutions (“Karsaaz,” “we,” “us,” or “our”). As a leading provider of subscription-based SaaS solutions—including mobile, web, CRM, digital marketing, IT consultancy, and business intelligence services—this Privacy Policy explains how we collect, use, disclose, and protect your personal and business information when you access or use our websites, applications, or any related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue using our Services.
2. Information We Collect
A. Personal Information You Provide
Personal Data: We collect personal details such as your name, email address, phone number, billing information, and company details.
Communications: When you contact us via email, phone, or other channels, we record the personal details you provide as well as the content of your messages.
B. Information Collected Automatically
Usage Data: We automatically gather information about how you interact with our Services, including pages or features accessed, dates and times of visits, IP address, browser type, device information, and operating system.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage trends, and deliver personalized content. Most browsers allow you to refuse cookies; however, please note that some parts of our Services may not function properly without them.
C. Information from Third Parties
We may receive data from trusted partners, payment processors, or other third parties that help us deliver and improve our Services, provided they are legally permitted to share such data with us.
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery and Enhancement: To operate, maintain, and continually improve our SaaS offerings, manage your subscription, and deliver personalized experiences.
Customer Support: To respond to inquiries, troubleshoot issues, and offer technical assistance.
Communications: To send essential service updates, security notifications, billing reminders, and (with your consent) promotional information. You can opt out of non-essential communications at any time.
Analytics and Research: To monitor trends, analyze user behavior, and optimize our marketing and product strategies.
Legal and Regulatory Compliance: To comply with legal obligations, enforce our policies, and protect our rights as well as those of our users.
4. Sharing and Disclosure of Information
Karsaaz Solutions does not sell your personal information. We may share your data in the following scenarios:
Service Providers: With third-party vendors (e.g., cloud hosting, payment processors) who are bound by confidentiality and used solely to provide or enhance our Services.
Business Transactions: In connection with mergers, acquisitions, or other corporate transactions, subject to any prior commitments regarding your privacy.
Legal Requirements: When required by law or in response to valid legal requests from governmental authorities.
Protection of Rights: To protect our legal rights or the safety of our users and the public.
With Your Consent: When you have explicitly consented to such sharing.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described herein or to comply with legal obligations. After this period, your information will be securely deleted or anonymized. In cases where deletion is not technically feasible (such as backups), we ensure the data is isolated and protected from further processing.
6. Data Security
We implement robust administrative, technical, and physical safeguards to secure your information. While no transmission method or storage system is completely secure, we continuously review and update our security practices to protect against unauthorized access or disclosure.
7. Children’s Privacy
Our Services are designed for users aged 13 or older (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and stored in jurisdictions outside your country of residence. In doing so, we take steps to ensure that your data receives an adequate level of protection in line with applicable data protection laws.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Access and Correction: Requesting details of the personal data we hold and correcting inaccuracies.
Deletion: Requesting deletion of your personal information, subject to legal exceptions.
Marketing Preferences: Opting out of promotional communications through the “unsubscribe” link or by contacting us.
To exercise any of these rights, please reach out to us..
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date and, if the changes significantly affect your privacy rights, provide additional notice via email or a prominent notice on our website. We encourage you to review this Privacy Policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:
Karsaaz Solutions
Email: info@karsaazsolutions.com