Privacy Policy
Karsaaz Solution respects your privacy and is committed to protecting personal information collected through our website and business communications. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the choices you may have.
Karsaaz Solution provides technology development services only and does not provide licensed financial services.
1. Who We Are
“Karsaaz Solution”, “we”, “our”, or “us” refers to Karsaaz Solution and its website operations. We act as a technology development partner for fintech platforms and related digital financial systems.
2. Scope of This Policy
This Privacy Policy applies to personal data collected when you:
- Visit our website
- Submit a contact form or enquiry
- Email or call us for business communication
- Interact with our pages, content, or forms
This policy does not cover third-party websites that may be linked from our website. If you follow a third-party link, their privacy policy will apply.
3. Information We May Collect
A) Information You Provide to Us
We may collect personal data you submit voluntarily, including:
- Full name
- Email address
- Phone number
- Company or organisation name
- Job title (if provided)
- Project details, requirements, and messages you send us
B) Technical and Usage Information
When you use our website, we may collect limited technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral source (how you reached our website)
This information is generally used for security, performance, and analytics.
C) Cookies and Similar Technologies
We may use cookies and similar technologies to support website functionality and understand website usage. For details, please refer to our Cookie Policy.
4. How We Use Your Information
We may use your personal data to:
- Respond to enquiries and requests
- Communicate about services you asked about
- Prepare proposals or project discussions
- Improve website performance and user experience
- Maintain security, prevent misuse, and protect our systems
- Comply with legal obligations where applicable
We do not sell your personal data.
5. Lawful Basis for Processing
Where applicable, we process personal data based on one or more of the following lawful bases:
- Consent (for example, when you submit a form)
- Legitimate interests (for example, responding to business enquiries, improving website security)
- Contractual necessity (where we need data to discuss or deliver agreed services)
- Legal obligations (where applicable)
6. Sharing and Disclosure of Information
We may share personal data only where necessary and limited to the purpose, including with:
- Hosting and infrastructure providers
- Website analytics providers (where enabled)
- IT, security, and professional service providers
- Legal or regulatory authorities where disclosure is required by law
We do not share personal data with third parties for their own marketing purposes unless you explicitly consent.
7. International Transfers
Depending on where our teams and service providers operate, your personal data may be processed in different countries. Where cross-border transfers apply, we aim to use reasonable safeguards designed to protect personal data in line with applicable requirements.
8. Data Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet is fully secure; however, we take steps intended to reduce risk and protect information under our control.
9. Data Retention
We retain personal data only for as long as necessary to:
- Respond to your enquiry
- Maintain business records
- Meet contractual or legal obligations
- Support security and dispute resolution, where required
Retention periods may vary depending on the type of data and purpose.
10. Your Rights
Depending on your jurisdiction and applicable law, you may have rights such as:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to certain processing
- Request restriction of processing
- Request data portability (where applicable)
- Withdraw consent where processing is based on consent
To make a request, contact us using the details below. We may request verification before processing certain requests.
11. Marketing Communications
If you receive business communications from us, you can opt out at any time by following the unsubscribe option (where provided) or by emailing us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised content. Continued use of our website after updates means you accept the updated policy.
13. Contact
For privacy-related enquiries or data rights requests:
privacy@karsaazsolution.com
For security related issues (including vulnerability reporting):
security@karsaazsolution.com
For general enquiries:
info@karsaazsolution.com